Independent businesses deserve smart solutions and we've got them. Our integrated point of sale and card reader solution comes with super-low fees to save time and money for your business.
Our digital point of sale (ePOS) and card reader solution comes packed with powerful features for all categories of independent retailers and small businesses
Add item details, images, prices, discounts and inventory levels in seconds via manual entry or batch uploads. Get sales reports and trends. Learn more.
Our ePOS comes integrated with a card reader, so you can focus on your customers while we deal with the integration. Learn more.
Manage refunds conveniently by locating transactions and initiating refunds from the ePOS app.
Issue email or QR code receipts. Or add optional hardware from Star Micronics - printers and the mPOP bluetooth enabled cash drawer. Learn more.
Send a payment request to a customer's phone via SMS. Collect payments on the go, no card reader required (on a separate price plan). Learn more.
Launch your web-store in minutes and sell online, with CardAlpha's web-store builder (on a separate price plan). Learn more.
Step 1: Download our app CardAlpha on your smartphone or tablet device (Apple or Android device)
Step 2: Select “SIGN UP” and provide your basic details.
If you operate as a Limited Company, we will require few details about yourself and your business including address, beneficial owner details, director's details etc. The App automatically connects to Companies House database to extract all available information to save you the hassle of entering details.
You can also apply as a Sole Trader by selecting that option from within the App.
Step 3: Provide necessary financial details.
We will require your anticipated or actual card volumes per month, ticket size of a typical card transaction, your annual sales turnover, etc. We will also ask you to provide details of a bank account where card settlements can be made. We will use this account for setting up a direct debit instruction for the purchase of the card reader. We will share with you the details of the card reader to be purchased by you, the applicable price and also the price for processing card payments. This is based on the information shared by our merchant acquirer, Bambora. You will be asked to enter bank account details twice for these both purposes, once for Bambora, our merchant account provider; and the other for Go Cardless, for direct debits.
Step 4: Our merchant partner, Bambora, will verify your details for account approval.
Once all the above details are collected, we will pass on your application to Bambora, which will perform underwriting and Anti Money Laundering checks against your application. They generally revert back within 48 hours with the status update. If your information is sufficient and valid, you will receive a contract from Bambora. Kindly confirm this contract and upload your identity proof and residence proof as per their instructions.
Step 5: Sit back and relax. We will dispatch your card reader (Miura M10) to your business address.
Once you receive the terminal , you can start using the point of sale system, and the card reader to process sales transactions.
Step 1: On the card reader do the following:·
Start the card reader by pressing the power key and wait until the Bluetooth logo appears in the upper left corner of the screen.
Hold down the green [✔] key until the Bluetooth symbol in the upper left corner of the display starts to blink.
Step 2: Switch over to your phone or tablet and do the following:
In the Settings App, go to Bluetooth and make sure it’s turned on.
In the Devices section, a device named “Miura” should appear.
Tap on the device to initialize the pairing.
ap the Pair button of the alert that will appear soon.
Step 3: On the card reader:
Press the green [✔] key to confirm the pairing.
Step 4: On your phone or tablet :
Verify, that it says “Connected” right next to the device name in the Devices section. Once the card reader and phone/tablet are connected, you are all set to process a sales transaction.
Our application is free, and there is no "in-app purchase" to unlock any features. If you choose to take all payments by cash, then you can practically have a zero-cost ePOS setup.
If you choose to enable payments by cards or mobile NFC, then you will have to purchase a separate card reader terminal. Via our partner, PayWorks, provide you with a Miura M10 card reader. You can order one within our App, and we will place an order with PayWorks to have it shipped out to your business address in a few days. The fixed one-time cost for Miura M10 card reader is £160 plus VAT.
Step 1: Log-in to the ePOS app on your smartphone or tablet, using the log-in id and password you chose, when you signed up for CardAlpha.
Step 2: Add your store items to the ECR - electronic cash register within the app.
Add items to the electronic cash register (ECR) by keying in product descriptions, prices, VAT, product images, and inventory details or going to the Help section and requesting a batch upload file. The batch upload file allows you to upload many items at one go when you are building your product catalogue for the first time, and thereafter add additional items once you’ve built a product catalogue in the ePOS App.
Step 3: Pair your card reader (Miura M10) with our app using bluetooth.
Your card reader (Miura M10) should be on its way to your place of business and once you receive it, you will need to pair it with your smartphone or tablet device (where the ePOS app is installed) using a Bluetooth connection. Once this is done, you are ready to access your product catalogue, add items to the shopping basket and progress the check-out to payments stage. You can accept both card and cash payments with the ePOS App.
Step 1: Log-in to the ePOS app and select the "help" menu.
Step 2: Select the "Employee management" sub-menu.
On the top right corner, you will see an "invite user" option. Use this option to provide an email address for the user, whereupon the user will receive an invitation email to open a sub-account. If no such email is received, a re-invite button (next to the delete account button) can be used to re-send the invitation email.
Step 3: Sub-user registration
The user will receive an email with a link stating, “complete registration”. Once they select this link, they will be taken to a page where they will need to enter their phone number, and enter an OTP (one time passcode) which will be sent via a SMS message. They will then be asked to create a password.
This concludes the sub-account registration process, and the employee can log-in using their email address and password, as a registered user. The employee can use the App for most functions, similar to the main account holder, however they will not be able to issue refunds for security reasons. All Refunds will need to be initiated by the main account holder.
Retail price per unit (ppu) : This is the original list price of the SKU item before any VAT or discounts.
Item level discount % or ID%: This is a percentage discount applicable to the retail price of an item.
Basket level discount % or BD%: It is the percentage discount applied to all items within a shopping basket. If an item discount is already available, the BD% will be applied together with the ID% to determine the final applicable discount.
Net price: It is the Retail price per unit (ppu) less any applicable discounts, multiplied by Quantity.
VAT %: This is the applicable VAT %, with the VAT % amount based on what has been supplied by the user while setting up the item on the catalogue.
Gross price: This is the Net price plus applicable VAT. This is the transaction price which is charged to the Cardholder.
We round off any list price, discounts applied and VAT amounts to the nearest penny. If the fraction of the penny is 0.5 or more, we round up to the next whole penny. If the fraction of the penny is below 0.5, we round below. With this rule, if any amount is 45.666, we will treat the rounded-off amount as 45.67. If on the other hand, the amount is 45.454, we will treat the rounded-off amount as 45.45.
For any questions or issues relating to the Point of Sale solution (the ePOS app) or the card reader you can contact us using the Chat option on the ePOS app. You can also email us at email@example.com.
For any service issues related to card payments, settlements, refunds, fee applied on card payments, chargebacks and any other queries related to your Bambora merchant card processing account, you will need to contact Bambora directly at this email id, firstname.lastname@example.org. Upon contacting this email address, you will receive a case number from Bambora. In case you do not hear back from Bambora (+3 days), you can contact us with this case number and we will do our best to escalate your issue with the Bambora team.
CardAlpha is a financial technology company based in London. CardAlpha's ePOS App converts a small business owner's tablet or smartphone device into a powerful electronic cash register featuring a product catalogue with item description, prices, discounts, inventory tracking and digital receipts.
The App is integrated with a card reader and tracks cash sales and processes card transactions directly from the cash register, making it a powerful accessory for day - to - day sales management.