Step 1: Download our app CardAlpha to your iPhone or iPad.
‍
Step 2: Select “SIGN UP” and provide your basic details.
We will require few details about yourself and your business including address, beneficial owner details, director's details etc. The App automatically connects to Companies House database to extract all available information to save you the hassle of entering details.

Step 3: Provide necessary financial details.
We will require your anticipated or actual card volumes per month, ticket size of a typical card transaction, your annual sales turnover, etc. We will also ask you to provide details of a bank account where card settlements can be made. We will use this account for direct debits for purchase of the card reader. We will share with you the details of the card reader to be purchased by you, the applicable price and also the price for processing card payments. This is based on the information shared by our merchant acquirer, Bambora. You will be asked to enter bank account details twice for these both purposes, once for Bambora, our merchant account provider; and the other for Go Cardless, for direct debits.
‍
Step 4: Our merchant partner, Bambora, will verify your details for account approval.
Once all the above details are collected, we will pass on your application to Bambora, which will perform underwriting and Anti Money Laundering checks against your application. They generally revert back within 48 hours with the status update. If your information is sufficient and valid, you will receive a contract from Bambora. Kindly confirm this contract and upload your identity proof and residence proof as per their instructions.

Step 5: Sit back and relax. We will dispatch your card reader (Miura M10) to your business address.
Once you receive the terminal , you can start using the point of sale system, and the card reader to process sales transactions.

Step 1: Log in to our app in your iPhone or iPad, using the login id and password you chose, when you signed up for CardAlpha.
‍
Step 2: Add your store items to the ECR - electronic cash register within the app.
‍Add items to the electronic cash register (ECR) by keying in product descriptions, prices, VAT, product images, and inventory details or going to the Help section and requesting a batch upload file. The batch upload file allows you to upload many items at one go when you are building your product catalogue for the first time, and thereafter add additional items once you’ve built a product catalogue in the ePOS App.

Step 3: Pair your card reader (Miura M10) with our app using bluetooth.
Your card reader (Miura M10) should be on its way to your place of business and once you receive it, you will need to pair it with your smartphone or tablet device (where the ePOS app is installed) using a Bluetooth connection. Once this is done, you are ready to access your product catalogue, add items to the shopping basket and progress the check-out to payments stage. You can accept both card and cash payments with the ePOS App.

‍

Step 1: On the card reader do the following:·    
Start the card reader by pressing the power key and wait until the Bluetooth logo appears in the upper left corner of the screen.      

Hold down the green [✔] key until the Bluetooth symbol in the upper left corner of the display starts to blink.

Step 2: Switch over to your phone or tablet and do the following:
‍ In the Settings App, go to Bluetooth and make sure it’s turned on.
In the Devices section, a device named “Miura” should appear.      
Tap on the device to initialize the pairing.
ap the Pair button of the alert that will appear soon.
‍
Step 3: On the card reader:
‍ Press the green [✔] key to confirm the pairing.

Step 4: On your phone or tablet :
Verify, that it says “Connected” right next to the device name in the Devices section.Once the card reader and phone/tablet are connected, you are all set to process a sales transaction.

• Open our CardAlpha app, and select the Payments from the bottom menu.
• Assuming that you have already added your store items into our App's ECR - electronic cash register, search and select the items your customer is buying and add them to the App's basket.
• If you already had entered the SKU and UPC/EAN 13 digit codes in the ECR database, you can scan the product's barcode with our in-built scanner to identify and add the item to the shopping basket.
• Once all the items are added in the basket, tap on Checkout and then select Cash or Card payment as per your customer's choice.
• For cash transactions, our App automatically records the details once you confirm the transaction.
• For card transactions, our App will communicate automatically with your card reader to take contactless, Chip & Pin, or magnetic stripe card payments.  
• When it comes to printing sales receipts:
  1. You can choose to email a digital receipt
  2. Generate a QR code of the receipt, which your customer can scan using their smartphones' camera
  3. Print a physical receipt using any recent model of a Starcom's Bluetooth enabled printer

• Open our CardAlpha app, and select the ECR from the bottom menu.
• Click on the "+" button, and add product descriptions with images, prices, VAT, and inventory details. To upload many items with one click, go to Help and request for batch upload.
• While creating your ECR, please note the relative importance of SKU and UPC/EAN (13 digit) codes. SKU (Stock Keeping Unit) is an identifier for each unique product, generated by a retail business for their own internal use. If you want, you can create and add it in our App for a better inventory management.
• UPC or EAN is a 13 digit standardised universal code utilised within Europe to identify an individual product unit. You have the option to specify EAN/UPC codes, which you can obtain from your Supplier and add it to the product database. During sales check-out you can scan the barcode with our in-built barcode application to identify the item and add it to the shopping basket.

• Open our CardAlpha app, and select the Payments from the bottom menu.
• Click on the Transactions in the top right corner.
• Pull out the details by using the amount, date, or a receipt number.
• If the transaction is found, the relevant basket items with their quantities will be available on the screen.
• You can issue a full or a partial refunds by using the “-“ (minus) to decrease the quantities of the items.
• If the original item was paid for in cash, the App will instruct you to refund the cash amount and provide you with an option to generate a receipt.
• If the item was originally paid for by a card, the correct amount will be automatically refunded to the customer's card which was used for the original payment. And a refund receipt option will be made available.
  
• In case of a basket level discount, the App will first prompt you to refund the entire basket, after which, the basket will be re-presented with original quantities, discounts etc. Now you can amend it as required based on the new shopping basket details and proceed to a new check-out..